Delivery

Christmas and New Year 22 Delivery Notice.

We are taking orders right up until 10am Thursday 15 December for delivery before Christmas.

Orders received after 10am 15 December until 19:December will be dispatched on our courier collections up until 21 December.

We will be processing orders right through the Christmas holiday period Orders received after 19 December 2022 will be dispatched asap week commencing Monday 2 January 2023

Delivery is within 5 working days* - if you would like your parcel delivery to be left on your doorstep or a designated area such as a porch, just let us know on the Additional Delivery Instructions Box on the order form when placing your order and we will pass this on to the courier for you.

We would like to assure all of you that here at the Home Furnishings Company we are continuing to operate as normal and we are working together with our amazing suppliers and courier service to ensure all your orders are processed and dispatched as smoothly as ever while observing the new social distancing workplace measures.

The cost for postage and packaging to all UK mainland addresses is a flat rate of £10 per order and £4.95 on orders under £14.95.

We can ship overseas - to euorpe, canada, united states, australia and new zealand - please contact us by phone or email info@thesofathrowcompany.com and let us know the items you would like and your delivery address - we use a very good and economical overseas shipping service and we will get the best possible rate for you

*Please give any special delivery instructions on your order form if applicable. Please note that instructions for goods to be left in any place where no one is available to sign for the delivery are entirely at the customer's own risk. We cannot accept responsibility for any theft, damage or loss that may subsequently occur.

*We will notify you if your goods are not able to be despatched within this timescale. Any delivery times quoted are estimates, based on availability and normal delivery time.

If your order has not been delivered within 5 days of submission and no shipping detalis are shown on the order status, please contact us immediately so that we can trace and track the goods with the delivery service accordingly.

EASY AND SECURE PAYMENT VIA ALL MAJOR CREDIT AND DEBIT CARDS OR PAYPAL see as follows:

We accept payment by all major credit and debit cards via Sagepay Secure Payment Gateway. Simply select the card payment on the order form to take you through to secure encrypted card payments. We also accept payment via PAYPAL, and if this is your preferred method of payment simply select the Paypal payment option on the order form to take you through to Paypal payments.

- you can simply select whichever is the most convenient payment option for you - either the card payment option or Paypal payment option when placing your order, in the knowledge that your transaction will be quick, easy and totally safe.

Feel free to call us at anytime 0203 212 0100, we are always happy to help and can also take order via telephone for you.

Christmas/New Year 20/21 - extended returns policy - We have extended our returns policy for the holiday season - for any orders placed between 4th December and 24th December 2020, returns are extended right up to 21stcJanuary 2021. May we take this opportunity to wish all our customers a wonderful Christmas and a very happy New Year Xx

Delivery

Christmas and New Year 22 Delivery Notice.

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